We love to highlight reviews from our customers! Here is one from Tom Schiebe, a self-described extremely satisfied customer.
I actually don’t need an estimate. I just wanted to write to say how satisfied I am with your service.
Almost a year ago I started noticing bites on my arms. They only itched a little but the marks they left were massive. New ones appeared every morning so I took notice. I squished an odd insect and decided to look it up online. My suspicions were confirmed and my heart stopped: Bed Bugs. But I knew EXACTLY who to call.
I had battled German Cockroaches for years to no avail. The complex I was in previously used Terminex (they have since switched to Arceneaux). Finally sick and tired of them, I decided to go around the contract with Terminex and use Arceneaux. A superb gentleman named Mike treated my unit for the roaches and, within a week, they were gone. Not long after, my cat picked up fleas from outside (I used off-brand flea protection. My mistake). I called Arceneaux once more and inquired about the flea treatments. Mike, again, treated the place and the fleas were take care of. Arceneaux was now “two for two” where Terminex was lacking. You became my exterminator of choice.
Back to last summer, I found out that trying to deal with bed bugs yourself is a risky act. I turned, again, to Arceneaux. Mike was (and still is) incredibly knowledgeable and answered all my questions with a professional attitude and a passion for the job. He not only told me what I needed to know, but also put my anxious (read: terrified) mind at ease. I was given a list of instructions and followed them to a ‘T’. The treatment is intensive but effective. Mike followed up the treatment to make sure the bugs were gone. When I received the “all clear” I moved back. After the treatment the bugs were eliminated. I did not say pacified, neutralized, checked, or offset. I said ELIMINATED. The bites stopped immediately. My sanity returned.
Ever since the treatment I have raved to anybody who would listen about Arceneaux. I tell of how you care for your customers, how you never leave a job half done, and how you are the most effective treatment program available. Kudos to you, Arceneaux.
I wanted to wait a while before writing this so I would not jinx myself and have another invasion. I would have written this much sooner if I weren’t so superstitious.
Thank you Tom! If you have a review you want to send in, please do!